Primaplay Casino

Introduction

Introduced just recently in 2019, PrimaPlay is an online casino that is sure to put a smile on many players’ faces, due to one simple fact - it accepts players from the US. This feat isn’t something you see often these days, especially not on casinos that have opened their virtual doors just recently. 

The parent company behind the whole venture is IG Services, and some of you might recognize it as the same reputable brand that also runs several other trusted online betting venues such as Kudos, iNetBet, and iNetBet Euro. These guys have been in business for more than two decades now, and they operated under a license issued by the Government of Curacao, and, quite obviously, they seem to know what they’re doing. 

After a quick glance, it’s fair to say that the site sports quite a modern and sleek look that would appeal to all generations of players, but what’s even more important is that its beauty is more than skin deep, so let’s pop that hood open and see what these guys are really all about, and whether this casino is worthy of your attention and time. 

Advantages

• No deposit bonus
• Hefty match deposit bonuses
• Variety of daily events available

Disadvantages

• Accounts not accessed in 180 days will have all funds deducted
• If you win too much and too often, you might receive a ban on bonuses
• Some methods for withdrawals may involve certain fees
• Minimum withdrawal amount quite high for checks and wire transfers
• Too few games to choose from
• No phone support available

Casino Games

Some players prefer variety over everything else, and if you’re one of these, you might be slightly disappointed, as all games featured in this casino are provided by Real Time Gaming. 

Sure, it sometimes is a bummer when there is only one software provider, but at least these guys have decided to go with one of the most reputable names in the industry. 

Here are some of our own favorite titles from the extensive RTG portfolio, so if you’re unsure where to begin, perhaps you could start with some of these, but keep in mind that these are mainly video slots: 

Rain Dance, Enchanted Garden, T-Rex, Golden Lotus, Triple Twister, Paydirt, Aztec’s Treasure, Diamond Dozen, Polar Explorer, Ronin, Naughty Or Nice, Crystal Waters, Texan Tycoon, Green Light, Caesar’s Empire, Achilles, Cleopatra’s Gold, Crazy Vegas, Fruit Frenzy, Hillbillies, Builder Beaver, Lucha Libre, Aladdin’s Wishes, Coyote Cash, Lucky 6, Wild Lizards, God Of Wealth, Loch Ness Loot, Cash Bandits 2, Mermaid Queen, Voodoo Magic, The Big Bopper, Sweet 16, Rudolph’s Revenge, The Three Stooges II, Hairway To Heaven, Pirate Isle, Naughty Or Nice: Spring Break, Jumping Beans, Zhanshi, Outta This World, and many more. 

Bonuses and Promotions

This is one aspect where PrimaPlay really shines, as they surely know how to spoil their new customers. 

First things first, they will give away some free cash to all new players! Sure, this sounds great as you can try out the casino and check whether it suits your gaming needs. Once you’re done sampling, getting off to a winning start is surely the way things are handled over here, as they will offer you some rather hefty match deposit bonuses to be used on selected games. 

Also, there is an option to double your first deposit…

Aside from these, there are various daily events to indulge yourself in. 

Platforms and Devices

The casino looks and works equally well across different desktop and mobile devices, and you can play on the go on your mobile phone or simply download the official software and play on your laptop or desktop computer. Instant play is an option that will make your life a whole lot easier, too…

Loyalty Program

Quite frankly, we were somewhat surprised to find that such a reputable casino does not offer a loyalty program of some sort. Perhaps, it is still in the making as the casino hasn’t lived to see its first birthday yet, and we honestly hope that this will change in the forthcoming future. 

Payment Methods

First of all, let’s just point out that the US Dollars are the only accepted currency here, as for the banking methods, you can always use the good old, trusty VISA or MasterCard credit and debit cards, but besides that, you won’t exactly be greeted by a plethora of different options. These only include several different e-wallet services such as ecoPayz, Neteller, and Skrill, along with checks and direct bank transfer. 

Customer Support

If at any time you feel the need to reach out to customer support, there are two ways to do so. First off, you can write an email, and if it this is your preferred means of communication, make sure you send your inquiry to support@primaplay.eu. 

As emails often tend to be quite slow, it is great news that they have a fully functional live chat platform, so you can type away all of your issues and troubles in a matter of mere minutes. 

Unfortunately, they do not offer any phone support.

Conclusion

It feels great to know that there are still new and fresh casinos out there fighting hard to make it possible for US-based players to have some fun too, especially when it’s such as good looking casino like PrimaPlay. Backed up by a reputable company, it will surely seem trustworthy in the eyes of all new customers, but there is still some fine-tuning to be done, as we miss a proper loyalty program, along with several other minor shortcomings. Other than that, it seems like a reputable joint that will surely provide many hours of careless fun to all of its customers.

by Matija Dagovic