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Winner Casino is a good example of a brand that has been around for a number of years since their 2009 debut. They have a good reputation as a part of the group of sites operated by Zirconium Gaming Limited, and they have a license to operate from Antigua. Their solid reputation for paying out player withdrawals combined with good customer service and deals has made them a mainstay for a core group of players, but they have some minor weaknesses that keep them from the upper echelon of online casinos.
The software used here is based on Playtech and Net Entertainment titles. Their main platform is download-only for Windows-based computers, which is a disadvantage compared to sites that have most (if not all) of their game available on a platform that requires no download and that can run on any computer using Mac or Linux as well. They do have an instant play platform, but the game selection is comparatively limited. This is also the case for their mobile platform as well. The Net Entertainment-powered games will work on any platform, but the Playtech selection is limited on both the instant play and mobile options.
Online Slot Options
It's no secret that Playtech and Net Entertainment have both been around for quite a while. As a result, both of these companies have a deep portfolio of slots. There's no denying that the latter company has the highest quality games, but there are more Playtech titles available total, and their best games are no slouch. This includes branded titles like Rocky and other games based on movies, but it also covers big progressives like Beach Life. From the NetEnt side, you're getting their complete line of big slot titles, and this includes Mega Fortune, a progressive jackpot that has previously held the world record for the largest online win in the history of the industry.
One disadvantage here is that a lot of the Playtech-powered slots aren't available for the instant play and mobile options, so you're getting a smaller overall game selection if you play with anything but the downloadable installer.
Table Game Selection
A majority of the table game depth comes from the Playtech side at Winner Casino because NetEnt focuses so much on slots. They have all of the main options that you'd expect from a veteran site like Baccarat, roulette and craps. Their blackjack selection is pretty impressive, especially the Blackjack Switch title that allows you to play two hands at once and switch cards between them. Blackjack Surrender has simple rules and a high payout rate as well. Their selection of video poker is deep too, and they have casino games, keno and other miscellaneous parlor games too.
Cashier and Banking Options
A big benefit of playing with this site is that they have a tremendous number of different banking options. You can go with a wide range of credit cards or electronic wallets like MasterCard, Visa, Maestro, Solo, InstaDebit, Skrill, Neteller, GiroPay, iDEAL, Paysafecard, ClickandBuy, bank transfers and a number of other regional and local options.
The operator behind Winner Casino has a long history of paying out reliably. This particular site also has the same type of reputation, so you won't have to worry about any kind of issues with not being paid when you're supposed to or them holding back withdrawals from you that are rightfully yours.
Customer Service and Support
A disadvantage that some players will really not like is that there is no live chat option for customer service here. With that having been said, there are multiple telephone lines for players from different countries and internationally, and their email option gives you a quick response within hours. What's more is that this team is always available, 24/7/365, so you don't have to worry about getting stuck somehow and not being able to get assistance to get you back to your playing session as quickly as possible.
The disadvantages for Winner Casino are their platform limitations with the Playtech software and the lack of a live chat support option. However, there are plenty of advantages to make this a pretty solid place to play, especially with their reliable history of paying out to players. It's a bit of a trade-off that players will have to evaluate for themselves based on what they're looking for in their experience, so we can't really recommend whether you should play here or not as a general rule. With that having been said, you won't have a hard time finding sites with a lot more games, much more flexible platform options and just as good of a reputation for fast withdrawals.