Neosurf

Neosurf is a prepaid payment method. Instead of linking a card or bank account, you buy a voucher that carries a PIN code and then use that PIN to pay at partner websites, including a range of online casinos. Players tend to choose it because it lets them fund an account with a fixed amount of cash, keep gambling spend separate from their bank card, and avoid typing banking details into a gambling site. Availability depends on where you live, since Neosurf is not sold in every country. The casinos listed below accept Neosurf, but always check that your own country is supported before you buy a voucher.

How to Deposit With Neosurf at an Online Casino

Depositing is straightforward once you hold a voucher. The exact screens differ from site to site, but the process usually looks like this:

• 1. Get a voucher. Buy one with cash at a nearby retailer, or purchase one online through Neosurf or an approved online seller. Vouchers need no activation and can be used straight away.
• 2. Open the cashier. Log in to your chosen casino from the list below and go to its deposit or banking section.
• 3. Pick Neosurf. Select it from the available payment methods and enter the amount you want to deposit.
• 4. Enter your PIN. Type the 10-character PIN from your voucher exactly as printed.
• 5. Confirm. Neosurf confirms the payment right away. If your voucher is worth more than the deposit, you can keep the remaining balance for later, or move it to another voucher.

Check the casino's banking page first to confirm Neosurf is accepted in your country and currency.

Where to Buy Neosurf Vouchers

Physical vouchers are sold at kiosks, convenience stores, supermarkets, newsagents and petrol stations. You tell the cashier how much you want, pay in cash, and receive a printed voucher with your PIN. Neosurf says vouchers are sold in more than 50 countries.

Because the list of stores changes by country, use the official Neosurf store locator, which shows details for the country you are browsing from. As an Australian example, the locator reports more than 13,000 points of sale, vouchers from A$10 to A$100, and partners such as Coles, OTR, Ampol, BP, epay and EG Group. Other countries have their own retailers and denominations.

You can also buy a voucher online: enter your email address, choose a value, pay with an available method, and the PIN is shown on screen and emailed to you. Voucher values vary by country but generally fall somewhere between the equivalent of 10 and 150 euros.

The myNeosurf Account

myNeosurf is Neosurf's free online account, available on desktop and through iOS and Android apps. Anyone over 18 can open one within minutes. You can add funds using Neosurf vouchers, bank transfer or a cash voucher, and the account keeps a record of your balance and transactions. It also gives you a personal PIN for paying at partner sites, so you do not have to carry a paper voucher around.

A basic account needs no documents, but Neosurf may ask you to verify your identity for higher limits or larger transactions. Keep your password and payment code private, just as you would a voucher PIN.

Fees, Limits and Withdrawals

Fees and limits

Opening a myNeosurf account is free. A casino may apply its own minimum and maximum deposit for this method, so check its cashier page. Amounts are limited to the voucher values sold in your country.

Withdrawals

Neosurf is mainly a way to pay in. Casinos generally cannot send winnings back to a voucher, so you will usually need a different withdrawal method, such as a bank transfer or an e-wallet, and should check which options your casino offers before you deposit. Separately, Neosurf lets you recover unspent money from a myNeosurf account to your own bank account or onto a cash voucher. It states that identity verification is required for every refund, the bank account must be in the same name as the account holder, and a 5% fee applies to refunded amounts.

Privacy

You do not need to give card or bank details to pay with a voucher, which is why Neosurf is often described as an anonymous option. That privacy has limits: casinos still run their own identity checks before paying out, and Neosurf requires verification for refunds and higher limits. Payments cannot be reversed, and anyone who has your PIN can spend the balance, so treat it like cash.

Pros and Cons

Pros

• No bank card or banking details needed to deposit.
• Prepaid, so you can only spend what the voucher holds, which helps with budgeting.
• Vouchers can be bought for cash at many local retailers.

Cons

• Not available in every country, so check before you buy.
• Generally a deposit-only method at casinos, so you need another way to withdraw.
• Payments cannot be reversed, and anyone who has your PIN can spend the balance.
• Voucher amounts are fixed, so you may hold a small leftover balance.
• Refunds need identity verification and carry a 5% fee.

Neosurf FAQ

Can I use Neosurf in my country?

It depends on where you live. Neosurf says its vouchers are sold in more than 50 countries, but not everywhere. Check the store locator for your country, and the casino's list of accepted payment methods, before you buy.

Can I withdraw casino winnings to Neosurf?

Casinos typically use Neosurf for deposits only. Plan on using another withdrawal method, and confirm what your casino supports before you deposit.

What happens if I lose my voucher?

Treat the PIN like cash. If a voucher is lost, stolen or damaged, contact Neosurf support through its official contact form as soon as possible. Never share your PIN with anyone who asks for it by phone, email or on a classified site.

Gamble responsibly: casino games are for players aged 18 or over. Set a budget before you buy a voucher and only spend what you can afford to lose.