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Will you play at the venue operated by a reputable brand with over 19 years of experience in the iGaming industry? If the answer is yes, then let’s see what Lucky Draw casino has to offer.
Fifth Street Entertainment B.V is operating this platform and the brand is a veteran in the gaming industry. An experienced and reputed group has several popular online casinos already in the market, quite renowned by both players and competition.
With slots in the center of the attention...
…this gaming hub offers a big collection of diverse titles. But slot lovers aren’t the only ones who can have fun here since table games, video poker and live dealer releases are also part of the game library.
But a jewel of this site is actually its promotion section...
…with a long list of interesting bonuses. Both new and old players can find numerous offers by their taste amongst versatile daily, weekly and monthly offers. Oh, let’s not forget the tiered VIP club with a lot of perks under its sleeve.
Interested to know more about this casino regulated under the gambling laws of Curacao jurisdiction? Then just keep reading...
Platforms And Mobile
Launched in 2020...
…this platform that is primarily targeting Canadian and Australian players has a surprisingly old-school design. Without any contemporary elements as an elaborate theme or interesting visuals, it features a simple and plain template, with the gaming section as the focus.
Still it does give the overall presentation a neater look and enables easier browsing. So, while it doesn’t look like most modern sites, it does have all their important features – a fast user-friendly interface, high responsiveness and good categorization.
That is translated to its mobile version as well...
…available on all Android and iOS powered devices. As the replica of the desktop site, the version for portable gadgets supports all the same options, so you can enjoy every segment of this casino wherever you are.
Entertainment section is quite large, but it does lack diversity considering that it is powered by only several providers - Pragmatic Play, BetSoft, IGTech, Octopus and Gaming Vivo Gaming.
…it does offer different types of games, with slots under the spotlight.
The slot collection is versatile, with many themes and different components to choose from. You can browse the category by sorting titles by the provider, top releases or new games that are added. If you have a particular slot in mind, you can find it easy and fast via search button, while there is a separate “Classic slot” category at the right side of the library for the ones who prefer simpler gameplay and old-school feel.
Some of the popular slot titles you can find here include:
- Wolf Gold™
- Miles Bellhouse and the Gears of Time
- Dragon Tiger
- Great Rhino Megaways
- Charms And Clovers
- Buffalo King
- John Hunter and the Tomb of the Scarab Queen
- Mustang Gold
- Dragon Kingdom
- Diamond Strike
- Chilli Heat
- Genie’s Fortune
- Faerie Spells
Table Games and Live Options
Besides an array of diverse slots the platform features a nice selection of table releases and video poker as well. Various blackjack, roulette, baccarat and even keno variants are available, plus 8 different video poker titles.
The live casino is powered by Vivo Gaming, and it is the most modest part of the entire entertainment sections. Players who prefer interaction with live dealers only have three releases on their disposal - American Roulette, Roulette and Blackjack VIP.
Deposit and Withdrawals
The operator doesn’t offer many depositing options as only Visa, MasterCard and Neosurf payment options are listed on the official website’s Banking page. A minimum deposit is set at C$10. Funding your account via Neosurf doesn’t impose any fees, but in case of credit/debit cards it is stated that the fee “may apply”, without any more elaboration.
For withdrawals users can get their payments only via EcoPayz and Bank Transfer. The minimum you can withdraw depends on the banking option you choose:
- EcoPayz - C$50
- Bank Transfer - C$500
Regarding maximum withdrawal...
…the weekly limits are well below the industry’s average. Players will only be able to withdraw their winnings at a sum of C$4,000 per week, while local jackpots are also included in this limit (Titanium and Master VIP players have a custom maximum withdrawal limit per week). Withdrawals via Bank Transfer have a fee of C$29.
Review of withdrawal requests for fully verified accounts is up to 72 hours, but the requests are reviewed only on business days, from Monday to Friday. The operator shall “honor one payout approval per account, per review and per week”. Meaning if you submitted more withdrawal requests simultaneously, only one of the submissions shall be subject to review.
So, cryptocurrencies aren’t supported?
...only Visa, MasterCard and Neosurf are listed as the deposit methods and EcoPayz and Bank Transfer as options for withdrawals, there is a mentioning of the Bitcoin usage as well. And on the same Banking page, under the Withdrawal rules.
Here the operator states: “If a Member deposits exclusively with Bitcoin, he/she can only withdraw using the Bitcoin option”.
This makes us assume that the bitcoin payments are supported, even though they aren’t listed as a possibility. This may be an oversight, but it is very important information for players who prefer cryptocurrencies.
Just to be sure, contact customer support if you wish to fund your account with bitcoins, as the list of available payment methods can be updated frequently, which is within the operator’s rights.
Support and Customer Care
In this day and age, implementing Live Chat support at online casinos has become a common practice. However, that’s not the case here, which is a bit odd. Especially considering the statement by the management that its “business is built with you, the customer in mind”.
While the operator is claiming to offer 24/7 support, it is reachable only via email. To be fair, there is an elaborate FAQ page, but it doesn’t make up for the lack of live chat or phone support.
Lucky Draw casino is a frugal ground for bonus hunting. The promotion section features a long list of incentives, tailor to fit the preferences of different types of players.
Enticing promotions are in place for every day of the week, while various special monthly bonuses are also on display. There are several exciting time-limited tournaments, including the Race Championship that takes place every Saturday.
Weekly cashback is a great way to get a nice percentage of your losses back and it is based on the deposit that you make. It is a form of loyalty or reward program where you acquire points whenever you make a deposit.
But instead of exchanging points for prizes or other goods, the operator gives you back rewards in cash which are transferred directly into your account.
…all new players are automatically enrolled in this loyalty cashback program.
Speaking of new users...
…the generous Welcome package awaits those who open their accounts. It is spread over the first three deposits and includes a nice match up bonus, plus some extra spins for designated slots.
Even greater match up percentage over the first three deposits is available for players who place their deposits via Bitcoin and Litecoin. Although the Banking page doesn’t list these payment methods as supported, the mere existence of Crypto Bonus in the promotion section is a strong indicator that cryptocurrencies are a valid banking method.
The venue features a 6-tiered VIP club. Jumping from one level to the next one is based on VIP points.
2 points are awarded for each $1 USD deposited, while 1 point will be added to the player’s account for every $160 USD wagered on any game.
Here are VIP Points Tier requirements for each level and their perks:
- Basic – Since the requirements for reaching this status are ranging from zero to 1000, all new players are automatically enrolled in the VIP club.
- Silver – Players who wish to unlock this level have to gather 1000 or more VIP points.
- Gold – Collection of 5000 points and more is a requirement for gaining the status of Gold VIP member.
- Platinum – At this level reachable with 20.000 accumulated points, the benefits are starting to line up in a form of dedicated promotions and exclusive tournaments.
- Titanium – Getting one step closer to the top of the ladder requires 50.000 points and has all the pecks of the previous level.
- Master – High rollers with over 150.000 points will be recognized as Masters. Top of the VIP club brings dedicated promotions and exclusive tournaments, plus a personal VIP host and exclusive events.
Keep in mind...
…that VIP points are deducted every time you make a withdrawal. For each $1 USD approved withdrawal, 2 VIP points will be deducted from your account. If a
Example:For a $40 USD approved withdrawal, 80 VIP points will be deducted.
Looking past its outdated design...
…it is clear that this venue does have a good substance. Slot lovers have a large selection of diverse titles to choose from, but the same can’t be said for the players who prefer table games and live dealer releases. Enticing bonuses are flying left and right in the promotion section, offering numerous opportunities and rewards.
Is that enough for this platform to be at the top of the industry?
Sadly, not in our book. While entertainment options are ok and numerous promotions are a star of this venue, there are some quite serious downsides. And those revolve mostly in the issues stated in the section regarding deposits and withdrawals.
Where we came to the misleading information by the operator. Indications that cryptocurrencies are accepted can be found in several sections, except the ones that truly matter – an official Banking page or T&C. Although these details can be provided by the support, it is a big oversight that these pages aren’t updated to include all payment methods.
Although the platform does feature a VIP club...
...its benefits are a bit questionable. It seems like real perks are reserved for high rollers, as they start from the Platinum level, meaning that players with a lower status don’t have much to gain. Also, the deduction of VIP points for each dollar of approved withdrawal is making progressing through levels much harder, as they are based on accumulation of VIP points.
On the other hand...
…the brand that operates the Lucky Draw casino does have a great reputation in the industry. Their sites are considered safe for players, and this one also leaves that impression. While we can say that this iGaming venue is recommendable to those who don’t mind its downsides, it needs to go a long way to be considered as anything more than mediocre.