Roxy Palace

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Roxy Palace Review

4.5 / 10

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Roxy Palace Casino has been in operation since 2003, and they are licensed in both Malta and the United Kingdom. They're operated by Megapixel Entertainment LTD, and they have the eCOGRA Safe & Fair Seal. All of this combines to paint a great picture of a super-solid brand that's been running for well over a decade, and because of this history, they have proven themselves to be a reliable and trustworthy place to play that takes care of their players.

Casino Software

This is an online casino that uses the Quickfire platform provided by Microgaming. Quickfire, not to be confused with the Microgaming Viper platform, has two main components. First, there are a lot of Microgaming titles including their most popular older games and all of their newest releases for a total of a few hundred options overall. Second, there are several games that have been curated from smaller, third-party developers for their quality and the great experiences that they give players. This leads to a diverse selection of games.

Platform Selection

Roxy Palace Casino offers play on all three of the main platforms. They have a downloadable option, an instant play in-browser platform, and a mobile option. The mobile option is web-based, so it works on a wide variety of phones, regardless of your operating system, as long as you have an updated Internet browser. Similar can be said for their instant play/no-download option that can operate on any operating system provided that there's an Internet browser with Adobe Flash enabled. This is a very inclusive approach that gives players a lot of different ways to get in on the action.

Online Slot Options

The majority of the games at this site are slots. They include a number of classic slots, a ton of different video slots and several top progressives. All of the major linked network progressives that Microgaming is known for are available, and this includes the record-breaking Mega Moolah jackpot that is shared with The Dark Knight.

Most of the games curated from third-party developers are slots, and that selection gives this site a sort of unique flavor since there's a different mix of various game types. It's worth noting that many of these titles don't fit the typical classic slot/video slot dichotomy, especially games with atypical formats, and that lends itself to a different experience than what most players are used to.

Table Games

The table games and video poker titles offered at Roxy Palace are provided by Microgaming, and this largely reflects their Gold Series of table games. Multiple styles of common games like roulette and Baccarat can be played, and they have competitive odds on craps wagers as well. Over 20 different video poker variations are available, and this includes the SupaJax progressive jackpot that's made a number of players into major winners in a single hand.

Players Club

Many sites today have loyalty clubs, but the Players Club here is a bit different in that, if we're being honest, it actually gives the player a fair amount of value. There are basically four tiers (blue, silver, gold and platinum) that are achieved based on how any Players Club Points you earn through real money play. The higher the tier you get, the better the rewards you earn.

The points themselves can be converted directly into money that you can play with in their games, but you get other goodies as well like access to special prize drawings, exclusive bonuses, a custom-tailored set of promotions, entries into special slots tournaments and more.

Deposits and Withdrawals

One problem that we have with Roxy Palace Casino is that they have a 48-hour hold period on their withdrawals. That means that two full days will pass before they start processing your cash out from the time that you request it. This is a major pain, and it's definitely a negative, but it's the largest weakness they have, so it's hard to complain too much.

Plenty of deposit methods and withdrawal options are available. Skrill, Neteller, PayPal, Click2Pay, MasterCard, Maestro, Visa and Solo are just a few. Your exact payment options depend on where you're playing from.

Even though they have a 48-hour hold period, this online casino has an excellent reputation for being reliable with cash outs. It's worth noting, however, that they have a $4,000/week limit on withdrawals for non-progressive jackpot winnings if you're cashing out more than five times the total of every deposit you've ever made with them. It's unlikely that this will affect most people, but it's something that should be pointed out.

Customer Service and Support

Three major support options are available for players at Roxy Palace Casino: telephone, email and live chat. Telephone numbers are available for a handful of different countries, and the live chat and email options are always ready to go. The hours for the telephone numbers might vary, but the other options are 24/7.


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