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players from Virginia are accepted at this casino.
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When management running an entertainment facility has been part of the industry since 1991, one can be sure that the team KNOWS what players want. And this hub is managed by such a highly experienced community.
Promising to bring the world’s finest customer service, lightning-fast payouts, and improved user experience, this venue seems to have all the necessary components to attract players’ attention.
Can bonuses and promos be found in SuperSlots casino?
Wanting to equip players with more opportunities to explore, the hub designed a noteworthy selection of promo packages. From introductory offerings to special daily boosts of all sorts, the bonuses are tailored to meet the demands of the most sophisticated clientele.
Appearance and Gaming Library
Before we analyze the content portfolio to evaluate the quality of offered games, we can be positive that the interface deserves the adjective found in the casino’s name.
At first glance…
…there’s nothing extraordinary or too unusual about it, but that’s EXACTLY what makes it super, or to be precise: super-easy to navigate. Upon entering this digital house of entertainment, punters are presented with a brief preview of the lobby with promos and games- two key sections.
The platform is compatible with all major browsers and can be accessed on various mobile gadgets, ensuring equally smooth performance as seen on the desktop version of the site.
Don’t let the name deceive you…
…as slots are not the only category to be found in this colorful lobby. For those who appreciate the diversity of choice, this entertainment establishment offers live and table games, as well as video poker.
How about we explore the lobby a bit?
Casino Games: American and European Roulette, Zoom Roulette, Craps, Red Dog, Pontoon, Pirate 21, Pai Gow, Caribbean Poker, Three Card Rummy, Jacks or Better, Double Joker Poker, Deuces Wild, Five Draw Poker, All American Video Poker, Split Way Royale and many more.
As for the selection of live games…
…it is divided into two subcategories- red and black, and they come from the creative workshop of Fresh Deck Studios, a developer of cutting-edge live dealer solutions. Aside from FDS, this parlor is equipped with content from BetSoft, ViG, Concept Gaming, and Nucleus Gaming.
For clients who are interested in testing the releases, the venue shall provide a demo account, giving them a chance to get a valuable insight before depositing.
Knowing that incentives and perks can draw the attention of an even bigger number of clients, SuperSlots casino tailored multiple promotional activities.
Being a sort of a “must-have” among promo packages…
…there’s a sign-up offer valid for the first three deposits. Then, there’s “The Hot Streak”, a sort of 5-level contest, equipped with generous prizes for the winners.
Speaking of, there’s “Slot Stampede”, which gives consumers the chance to grab some complimentary spins, as well as BJ competition which awards the top 50 players. Among various boosts on a daily basis, the hub came up with a VIP reload bonus, a mid-week deal dubbed “Hump Day Special”, and more. Let’s not forget to mention a “Refer a Friend” scheme.
Though not specifically clarified whether the VIP program exists or not, if things are to judge by how the promos are designed, loyal clients ARE awarded.
Do bear in mind that not all the games…
…contribute equally towards completion of rollover demands, some of them are excluded completely. The required turnover is within the limits of acceptable, differing from one promo to another.
To make sure there will be no issues and misunderstandings, take the time to read Terms and Conditions carefully. Also, check the dedicated corner from time to time, as the availability of promos is susceptible to change.
Deposits and Withdrawals
Packed with versatile banking options, SuperSlots provides punters with a plethora of methods, such as ecoPayz, Neteller, VISA, Skrill, Courier Check, and many more. Also, it supports several types of crypto assets whose popularity is rapidly spreading among online casinos, such as Bitcoin, Litecoin, Ethereum, Ripple, and more.
Players depositing via credit card, debit card, or prepaid card are required to wait a minimum of seven business days from their last deposit before requesting a withdrawal.
An important detail to mention is that…
…payouts requests are processed Monday through Friday, between 9:00 a.m. ET to 1:00 p.m. ET, excluding holidays. Those who want to have their cashout requests processed on the same day will have to submit the demanded documents before 1:00 p.m. ET.
How long does it take the player to obtain the requested funds?
Cashout times vary, from 48 hours for cryptocurrency to 15 business days for Wire Transfer. Also, the max and min deposit and payout amount depend on the specific transaction method selected by a player.
The welcoming words upon entering the dedicated department for customer assistance state as follows:
“Our customer service team is available 24 hours a day, 7 days a week.”
As promising as it sounds…
…it could be just the right definition of a perfect example of professional and committed support. It could, indeed, if some pieces of the puzzle weren’t missing.
The only available channel of communication is the e-mail. No phone support, no live chat. Truth to be told, there’s a modest FAQ section, but featuring only those run-of-the-mill information, nothing particularly new.
Along with BetOnline.ag, SportsBetting.ag, WildCasino.ag, and TigerGaming.com, this brand belongs to an affiliate program that is mainly oriented towards the US market.
Earning a reputation of a worthy brand…
…in such a dynamic and demanding market is not easy, which is why the affiliate network cooperates with trusted operators only.
There’s no doubt that SuperSlots.ag has a solid base, and plenty of potential to succeed but some important details are missing. Giving more options for customer support (phone and live chat) is one of the ways to take the quality of services to an even higher level and attract even more visitors.