Eldoah Casino

Does the appearance of Eldoah Casino seem familiar to you? Well, that’s because it's a rebranded version of Paiza Casino. Revamped site was launched on October 1, 2020, with quite a few changes.

Besides the new name...
…this venue now offers some fresh innovations, especially in the entertainment section. The game library is expanded with exciting additions by more than 30 providers. 

Slots remain the star of the gaming lobby as the biggest and most diverse category. There are even more releases featuring all kinds of mechanics, including jackpots and numerous bonus rounds.

Players who prefer live releases and sports betting now have many more options to choose from. But the same can’t be said for the table games enthusiasts since there isn’t a category with these types of releases. 

So...
…shall we take a tour of this iGaming hub? Let’s see what other changes the operator has made.

Platforms and Mobile

Although the site is revamped and rebranded...
…that isn’t so noticeable in its presentation. A simple template doesn’t offer anything interesting in the form of visuals, graphics or design. The game lobby is on the main page which makes it crowded and messy. 

Still, one major flaw of this casino...
…is a bad English version. Some sections, such as Promotions, for example, are only available in Japanese. Sure, the name of the category is translated, but the titles, descriptions of available bonuses and other important info aren't. And that’s the case with many other sections of this site. 

On the other hand...
…the operator does pay special attention to mobile users. The platform is available via all types of Android and iOS-powered devices and supports all major browsers. Options and categories are structured and organized in the same way as its desktop version, but that doesn’t seem like a good selling point considering a bit chaotic original line up. 

Online Slots Selection

Play’n GO, Microgaming, Yggdrasil, BetSoft, and Habanero are just some of over 30 software providers that are powering the game lobby of this casino. Meaning here you can find many of the most popular games on the market, especially in the slot section.

Speaking of slots...
…they are nicely divided into categories by the name of the provider who has made them. This does cut the browsing time, but only if you are preferring the titles by a specific slot provider.

Considering the long list of available slots, dividing them by themes, components, volatility level, jackpots or other criteria will make navigation much faster.

Be that as it may...
…the selection appears endless. It is one of the most comprehensive slot libraries and kudos to the operator for adding such diversity into this category.

Some of the titles in the Top Slots category include:

• Big Pot Wild
• Cupcake
• Wild Wild Wild
• Money Blessing
• Jewel Fever
• Lucky Vegas
• Sweet Night Magic
• Burning Wild
• Golden Clover

Table Games and Live Options

This platform doesn’t offer table games, which leaves a big gap in the library. In fact, it is quite unusual for an online casino to feature live dealer releases and not these types of titles. We can’t find logic in the operator’s choice, but it is what it is.

That said...
…we have to admit that section featuring live games is quite impressive. It is powered by some of the biggest names in the iGaming business – Evolution Gaming, Asia Gaming, Pragmatic Play Live, Playtech Live, Taishan Live, Ebet, WM Live, etc.

Some of these live casino suppliers might doesn’t ring the bell for the players worldwide such as Taishan Live or SA Gaming. However, in Asia (which is the operator’s targeted region), their releases are extremely popular and loved.

Poker, baccarat, blackjack or roulette – whatever type of game you prefer, here is present in multiple live dealer variations. It should be pointed out that all types of games are available for a play-on-a-go, with a huge selection of live titles and mobile slots to choose from.

Deposit and Withdrawals

Players have various banking options at their disposal for funding their accounts. Visa and Master credit cards, ecoPayz, STICPAY and iWallet are available deposit methods, as well as the bitcoin as the only accepted cryptocurrency.

 The minimum deposit amount depends on the selected payment option:

• Credit cards - ¥10,000 (around $95.50)
• Bitcoin - ¥1,000 (around $9,50)
• STICPAY, ecoPayz, iWallet - ¥2,000 (around $19)

No fees are charged for deposits with Bitcoin, ecoPayz, or iWallet, but for the ones made by STICPAY, 2.5% of the deposit amount will be charged as an administrative fee. Fees for deposits via credit card are 5% of the deposit amount.

What about cashouts?

The minimum players can withdraw is ¥5000 which is around $47.76 and well within the industry’s average. And the maximum cashout limit is maybe the best feature of this site – there are no withdrawal limits whatsoever!

Supported methods for receiving your payments are Bitcoin, ecoPayz, STICPAY, and iWallet. Just keep in mind that using STICPAY imposes an administrative fee of 2.5% of the withdrawal amount will be charged.

Support and Customer Care

Although thissite has a FAQ page...
…it’s not very useful to non-Japanese speaking users since switching to translated pages takes forever. The same case is with the Live Chat support that is only available in Japanese. 

If you need to contact support, the best bet to get an answer in English is to write the email. There’s no telephone number listed for communication between the operator and its players.

Promotions

When you enter the promotion section and manage to navigate poorly (more accurately: non-exciting) translated page...
…you might realize it isn’t really worth the trouble. Don’t get us wrong, there are few interesting incentives, but it isn’t a very frugal ground for bonus hunters.

There is a generous Refer-A-Friend offer, and that’s about it considering the permanent bonus line up. So, players who were expecting a welcome in a form of some match up deposit bonus or extra spins will be left shorthanded.

Still...
…at the time of writing this review, there was an active offer - First deposit limited campaign. As the name says, it is a form of reward for first depositors. Users who claim it should contact the support after making their first deposit and will get a "VIP Star Rank 3" for a limited time.

Other two current promotions are actually advertisements for a VIP club and immediate withdrawals. While the loyalty scheme will be elaborated, the other advertisement is leaving us guessing as it states:

“ELDOAH CASINO has been promoting immediate withdrawal and no withdrawal limit since it opened. Please take advantage of this opportunity for overwhelming promotion like no other”.

But like many other segments on this site, there’s no explanation of what it entails and which “overwhelming promotion” is in question. 

VIP Club

Punters appreciate the special treatment…
…so this site has decided to continue providing the tiered VIP scheme that its predecessor, Paiza Casino has implemented. But it decided to boost its pecks and add some more incentives for the members of its New VIP Program. According to the operator, this program “has achieved a return rate of up to 1.3% in the industry that other online casinos do not have”.

What is new in this VIP program?

The new system is a set of "rolling chips" that players receive every day, plus weekly cashback. All users become members of the VIP club after registration. Meet the promotion conditions for the following months, and your status will be raising.

There are 5 VIP star rank levels with following requirements:

• VIP star rank ☆ (1 star) - No specific bet and deposit amounts required.
• VIP star rank ☆☆ (2 stars) - While there is no bet amount needed, the monthly deposit amount has to reach ¥100,000 to unlock this level.
• VIP star rank ☆☆☆ (3 stars) - This tier is available to players whose monthly bet amount reaches ¥10,000,000, and monthly deposit amount to ¥500,000.
• VIP star rank ☆☆☆☆ (4 stars) - When your monthly bet amount accumulates to ¥50,000,000 and deposit amount reaches ¥500,000, your status will rise to this level.
• VIP star rank ☆☆☆☆☆ (5 stars) - Top of the VIP club is reserved for punters whose monthly bet amount reaches ¥100,000,000, and deposit amount ¥1,000,000.

As your status raises, so will the percentage of the cashback that is rewarded. However, amounts less than 1,000 yen aren’t eligible for cashback.

Our Take

We had high hopes...
…from the site that was rebranded and relaunched in 2020. The ones that faded away after a closer examination of this platform. 

Maybe the most disappointing segment is its presentation. It isn’t contemporary, neat or interesting in any way. Usage of the simple template with no theme usually means a more organized lobby, faster navigation and higher responsiveness, but this venue doesn’t have any of these features. 

Add to that poor to…

…non-English translation of the pages, and no search button whatsoever. What we are getting is quite an outdated layout, with bad visual appeal. 

But there is more than meets the eye, isn’t there?

Although beauty lies in the eye of the beholder, functionality doesn’t. Even if we overlook these issues completely, the slim promotion offering still might be outputting to many players. 

That said this venue truly does have some major advantages. VIP club, a wide selection of entertainment options and software providers, as well as no maximum withdrawal limits are exactly the things that can propel an iGaming platform into the top tiers of the industry. As this one has the potential to achieve, but only on the local level for now. 

To be recognized as a serious global player, Eldoah casino needs to make more changes. Better language optimization is an absolute must, as well as tidying up its lobby and adding the search buttons to make browsing faster. Until then, it stays right in the middle with the rest of mediocre sites, and even slightly below it. 

by Kristina V