Joy Casino

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Joy Casino Review

8 / 10

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The name Joy Casino seems to indicate what they hope their players experience when they play with this site, whether it's through winning or simply enjoying their solid game selection. They've been opened for players since 2014, and they have a license from Curacao. Their reputation is somewhat mediocre compared to the stiff competition in the industry as a whole, but they do have their high points like their game selection and wide range of available banking methods.

Casino Software

The main platform used to power this casino comes from Microgaming in the form of their Quickfire interface. This includes all of the most recent games from the past several years from this company, and it also includes some of their older titles, slots in particular, that have made an impact on the industry in one way or another. Added to this are games from Net Entertainment, which are considered by many to be the best in the industry, and they have won many awards along those lines.

With the Quickfire platform also comes games from third-party providers. Dozens of companies are included in this number like Yggdrasil Gaming, Quickspin, Endorphina and Rabcat, all of which are developers who make really great games. This platform also operates in a web browser, which means that you'll have no download required. From your desktop computer or mobile device, just navigate to their website and log in to start playing.

Video Slots and Classic Titles

Most of the games available at Joy Casino are video slots. This is the standard for most casinos in the world, whether they are land-based or operate online, and it's the case here. The combination of top titles from NetEnt, Microgaming and a variety of other great developers gives players a tremendous selection of many of the best slots available anywhere. Their selection includes classic slots and progressives too, and there are several progressive jackpot games that include six-figure and seven-figure top prizes that get bigger and bigger until they are hit.

Of particular note on the progressive jackpot side are Mega Fortune by Net Entertainment and Mega Moolah by Microgaming, each of which pays out a minimum of $1 million for the top jackpot.

Table Game Selection

The table games are handled really well here too. They have all of the normal selection of standard games that you might expect, including roulette, craps, casino poker and Baccarat. You'll find a great amount of depth for games that require more strategy like blackjack and video poker, and this includes a few dozen games total between the two genres. Scratch card games, keno and other titles round out the non-slot offering, so players will have no problem finding something that fits what they are looking for here.

The classic blackjack game and the All Aces Video Poker titles in particular are worth pointing out here. You can get average payout rates in each of these games that are among the highest in the industry if you play with strong strategies.

Banking and Cashier

Let's start with their selection of payment options. This selection is fairly wide, and it includes MasterCard, Visa, Maestro, EcoPayz, Neteller, Paysafecard, WebMoney, Yandex, QIWI, Trustly, Skrill, iDEAL, bank transfers and several others. In terms of their reputation for cash outs, they don't have a history of having the quickest cash outs, but they have proven to be reliable. You may have to wait a week or so for cash outs to be processed according to player reports.

Customer Service

We contacted the support team using their web-based, live chat option. It took a few moments before we were connected, but once we were, a customer service representative gave us quick and friendly answers to our questions. We asked a few simple things about the site for this review, and we were satisfied with the service we received. Aside from this live chat option, they also have an email address you can use. We suggest the live chat for things that you need a quick resolution for, and the email option is probably better for things that can wait for a response like generalized feedback.

Overview

Joy Casino will certainly bring joy to a lot of players. They have an above-average selection of games thanks to the combination of the Quickfire platform with Net Entertainment's portfolio, and when you include all of the third-party titles that are available, it's really easy to see how they will keep players interested. With that having been said, they do have a somewhat mediocre reputation for the speed of their cash outs, though they do seem to be reliable in spite of that. If they sped up their withdrawal times, then they would be a lot more competitive with the best sites out there in the industry, but they aren't particularly far behind.

by Jesse Jesse

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